
Attorney Shield's 2025 annual survey asked Meta respondents to select the option that best described their prior experience with law enforcement. A total of 2,554 responses were collected, producing the following distribution:
The most striking outcome of the survey is that nearly 70% of respondents described their experiences as either “contentious” or “hostile.” This suggests that for a significant portion of respondents, interactions with law enforcement are not merely uncomfortable or inconvenient, but adversarial in nature. By contrast, fewer than one in four respondents described their experience as “fair,” and less than one in ten reported no interaction at all.
The data reflects a sharp departure from the commonly held assumption that negative police encounters are rare or isolated. Instead, the results indicate that negative experiences are not only common, but dominant among this respondent pool.
While the survey allowed respondents to self-select descriptive categories, the progression from “fair” to “contentious” to “hostile” is important. A fair interaction suggests neutrality or professionalism, even if the encounter itself was unwanted. Contentious implies friction, disagreement, or perceived imbalance of power. Hostile suggests fear, intimidation, aggression, or a belief that the officer acted unfairly, abusively, or with unnecessary force.
The fact that “hostile” is the most selected response, outpacing all other categories, signals a deeper issue than routine dissatisfaction. It points to erosion of trust, perceived lack of procedural fairness, and a belief among many respondents that law enforcement encounters place them at personal risk.
Several factors may help explain these outcomes in a defensible and evidence-based manner:
This survey highlights a sobering reality: for many Americans, interactions with law enforcement are perceived as adversarial rather than protective. When fewer than one-quarter of respondents describe their experiences as fair, and more than two-fifths describe them as hostile, the data suggests a serious trust gap with meaningful societal implications.
These findings reinforce the importance of tools, education, and legal support that help rebalance power, promote de-escalation, and protect individual rights during police encounters. They also underscore the need for greater transparency, accountability, and procedural justice.